Delete your GrowGuard account

You can delete your GrowGuard account and the data associated with it at any time. Deletion cannot be undone.

In the app

• Open You (bottom right).
• Scroll to the bottom and tap Delete account.
• Confirm.

By email

If you cannot sign in, email info@growguard.me from the address you registered with and ask us to delete your account. We will confirm by reply and complete the deletion within 7 days.

What is deleted

Your account, plants, photo records, tasks, journal entries, health checks, snap history, settings, achievements, and the usage and error records tied to your account id. Live data is removed at once.

What is kept

Administrative records of actions on your account (for example that it was deleted, or support actions taken on it); backup copies held by our hosting provider, which expire on the provider’s schedule; and the photo files themselves, which stay at their unlisted addresses until our hosting provider provides a way to delete them (no record in GrowGuard points to them any more).